Really, What Is Six Sigma?
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by: Craig Calvin
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Word Count: 394
Date: Sun, 3 Oct 2010 Time: 12:01 PM
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Six Sigma is one of the biggest names in business, but many people do not even know what it is. Some think it's a slogan, a cliche, or a kind of secret society, but in fact, Six Sigma is a rigorous process that helps companies improve their products and service levels to customers closer to perfection. This is a gradual process of improving results over time. But where does the name Six Sigma come from?
Well, to start with Sigma is a statistical term that is used to help determine how far something deviates from perfection. The Six comes from gradually improving results and decreasing the margin of error down six different times to help further bring the results as close to perfect as possible. Six Sigma works to help companies assess and figure exactly those changes that they need to make to help attain six sigma quality, which essentially means a product or service that is as close to perfection as is possible.
At its core Six Sigma has a few key concepts that include assessing the most important factors to the customer and determining the defects that are causing variation to the overall customer experience. By looking more closely at the process Six Sigma strives to achieve the best possible outcomes for their customers thus improving their overall experience and improving the outcome and profitability of the company.
To really understand Six Sigma and how it will benefit your company it is critical to complete a certification course in Six Sigma, to fully understand and be able to apply the principles properly. This training should be gradually given to all employees throughout the company by attending classes or seminars or by taking an online seminar. It is essential that everyone is involved at all levels, so Six Sigma training should be monitored to ensure that everyone is on the same page in the integration of the principles in its corporate structure.
Remember that Six Sigma is one of the true superior tools to use in your business and the best companies in the world have integrated these principles into their business with astounding results. Companies like Motorola, GE, Honeywell, Sears, Whirlpool, and 3M just to name a few are companies who are working the Six Sigma program and using it to improve their business.
About the Author
One of the best things that you are able to do for your business is incorporate the six sigma process. You are able to locate information on lean six sigma in addition to the various levels by logging onto 6sigmaonline.net.
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