Networking Career Retraining - Thoughts
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by: Jason Kendall
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Word Count: 510
Date: Sun, 27 Dec 2009 Time: 11:37 AM
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In the UK today, many workplaces couldn't function properly if it weren't for support workers solving problems with networks and computers, while recommending solutions to users each and every day. The world's desire for such skilled and qualified people is constantly growing, as everywhere we work becomes progressively more technologically advanced.
Some commercial training providers only give office hours or extended office hours support; most won't answer after 8-9pm at the latest and frequently never at the weekends.
some companies only provide email support (slow), and telephone support is usually to a call-centre that will chat nicely with you for 5 minutes to ask what the issue is and then simply send an email to an instructor - who will attempt to call you within 24-48 hrs, when it's convenient to them. This is all next to useless if you're lost and confused and only have certain times available in which to do your studies.
Top training companies use multiple support centres from around the world. They use an online interactive interface to join them all seamlessly, irrespective of the time you login, there is always help at hand, avoiding all the delays and problems.
Never ever take second best when you're looking for the right support service. Many IT hopefuls that can't get going properly, are in that situation because of support (or the lack of).
Most trainers typically provide mainly work-books and reference manuals. Obviously, this isn't much fun and not a very good way of achieving retention.
Our ability to remember is increased with an involvement of all our senses - educational experts have expounded on this for decades now.
Interactive full motion video with demonstrations and practice sessions will turn you off book-based study for ever more. And they're far more fun.
You'll definitely want a training material demonstration from your training provider. You should ask for instructor videos, demonstrations, slide-shows and fully interactive skills-lab's.
It's usually bad advice to select online only courseware. With highly variable reliability and quality from most broadband providers, ensure that you have access to physical media such as CD or DVD ROM's.
A capable and professional advisor (as opposed to a salesman) will ask questions and seek to comprehend your current level of ability and experience. There is no other way of understanding your study start-point.
Often, the training start-point for a person with a little experience can be massively different to the student with none.
Consider starting with some basic Microsoft package and Windows skills first. Beginning there can make the learning curve a much more gentle.
Only consider study programs that lead to commercially acknowledged accreditations. There's a plethora of small companies promoting unknown 'in-house' certificates which will prove unusable when it comes to finding a job.
The top IT companies such as Microsoft, CompTIA, Adobe or Cisco each have globally approved skills programs. These heavyweights will ensure your employability.
About the Author
(C) Jason Kendall. Go to LearningLolly.com for in-depth career tips. Network+ Training Course or Click Here.
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